Welcome to JPDurand, we are different.

Buying a new home? Remortgaging? We can help.

You won’t find mortgage calculators here. We are different.Every individual is different and every lender is different. For these very reasons we will discuss your goals and preferences and provide you with the finance solutions best suited to you. Feel free to get in touch, we would be delighted to talk through your options with you.

Beautiful House
 

Let’s Talk

8 Chapel Lane, Barrowby, Lincolnshire, NG32 1BS

02084323342

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Privacy Policy

At JPDurand we respect your privacy and the confidentiality of your personal information.

Who are we?
JPDurand is a trading style of Jean-Pierre Durand an appointed representative of Quilter Mortgage Planning Limited which is authorised and regulated by the Financial Conduct Authority.

For further details on the companies in our group, please visit https://www.quilter.com/about-us/our-brands/

What data do we collect and why?
We collect personal information about you when you use our website, contact us about products and services, visit a financial adviser or carry out transactions with us. We collect information that is necessary for the provision of financial advice and administration of the products or services you are seeking, and for legal and regulatory purposes. We also collect and use your personal information where necessary to improve our services, our business processes, and to communicate with you. For the provision of advice, we need to collect sensitive information, such as information about your health. To do this, we will ask for your consent.

We will always keep your data safe and secure, and where we share your data with other businesses to fulfil the purposes above we make sure they follow our instructions and keep your data secure. We will never sell your data, and we will not send you communications about unrelated services without your consent.

Find out more
Our Privacy Notice, holds much more information about how we collect, use and share your personal information. There is also information about the rights you have over your personal data, and how to contact us if you have any questions. Please write to:

The Office of Data Protection
Quilter Financial Planning Ltd
Wiltshire Court
Farnsby Street
Swindon
SN1 5AH

QFPDataGuardian@quilter.com
Telephone: 0161 488 3559

 

Complaints Statement

If you are unhappy with our service

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please get in touch so we may discuss and see how we can remedy the situation.

If we are unable to resolve your complaint, please then contact:

Quilter Financial Planning Complaints Department
Riverside House
The Waterfront
Newcastle upon Tyne
NE15 8NY

Tel: 0191 241 0700
Email: QFPcomplaints@quilter.com

You can find more information by visiting the Quilter Financial Planning website:
http://www.quilterfinancialplanning.co.uk/contacts/

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service
(www.financial-ombudsman.org.uk)